Implementation of Live Customer Service
We offer our e-commerce partners the ability to communicate with their customers as often as the web business requires. This system includes a simple user interface and customer messaging system that allows e-commerce businesses to communicate with their potential customers up to 24 hours a day. There are also additional features that allow company associates to direct their customers to specific pages and manage the user experience first-hand. The live tool also maximizes customer service effectiveness which can increase customer loyalty and brand reputation.